Gaming should be a source of fun, not stress. All the responsible gaming tools and information you need are right at your fingertips at f999 com.
Six key measures to keep your gaming experience safe and enjoyable
At f999 com, you can set your own maximum deposit limits on a daily, weekly, or monthly basis. Lowering a limit takes effect immediately, while increasing one requires a 72-hour waiting period.
If you feel you need a break, f999 com allows you to temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, no deposits or bets can be made.
If you feel your gaming habits are getting out of control, you can permanently close your account. This decision is irreversible — f999 com respects it to the fullest.
Decide how long you'll play before you start. Once the time is up, f999 com will automatically notify you and, if needed, end your session.
You can set a loss limit so that once you've lost a set amount, no further play is possible. It's the simplest way to protect yourself from going over budget.
For any questions or support related to responsible gaming, f999 com's dedicated support team is available around the clock. Reach us via Live Chat — average response time is just 3 minutes.
Online gaming and betting are a legitimate form of entertainment — but they're only enjoyable when you play within your limits. f999 com We believe responsible gaming isn't just a rule — it's part of a healthy lifestyle.
As online gaming grows in Bangladesh, so does the risk of problem gambling. Research shows that a small proportion of all players — around 1–3% — are affected by problem gaming. f999 com is committed to bringing that number down to zero.
Responsible Gaming is a top priority at f999 com — and not just as a policy. We genuinely want every member to be happy, healthy, and financially secure. Gaming should be a small source of joy in your life, never a reason to lose money or well-being.
The f999 com Commitment: We will never encourage any member to play beyond their financial means. If a member's gaming behaviour appears concerning, we will proactively reach out to them.
Ask yourself the questions below. If most of your answers are "yes", it's important to seek help.
Do you chase losses by placing more bets to win back what you've lost?
Do you hide your gaming expenses from family or friends?
Do you get angry or agitated when asked to stop gaming?
Do you keep playing even after going over your budget?
Do you feel uncomfortable or restless when you're not gaming?
Has gaming been pulling your focus away from daily responsibilities like work or family?
Have you borrowed money or taken on debt to fund your gaming?
Have you tried to stop playing but couldn't?
If you answered "Yes" to 3 or more questions — Please contact f999 com customer support right away. We will help you confidentially and without judgment.
Set daily, weekly, or monthly limits based on your own budget. Lowering a limit is immediate; increasing one requires a 72-hour waiting period.
Once you reach your loss limit, no further play will be allowed. The best way to stay within your budget.
Set a time limit before you start playing. You'll receive a notification when the time is up, and your session will end automatically.
Take a break for 24 hours, 7 days, or 30 days. All deposits and gaming activity will be fully suspended during this time.
How to use it: Log in to your f999 com account → Account Settings → Responsible Gaming → select your preferred tool. Need help? Our Live Chat support is available anytime.
Log in to your account and click the profile icon in the top right corner.
Select "Account Settings" from the dropdown menu.
Look for the "Responsible Gaming" option in the left sidebar or settings menu.
Choose daily, weekly, or monthly — whichever works best for you.
Enter your maximum amount based on your budget and click "Confirm". Changes take effect immediately.